By American Society of Association Executives (ASAE)
ASAE's signature consultant for winning institutions, revised and updated
This replace of ASAE's all-time bestseller keeps the unique book's concentrate on the disciplines that outline impressive institutions and gives a few insights on how these notable enterprises fared in mild of the industrial demanding situations within the intervening years because the unique booklet used to be published.
Based on 15 years of knowledge and unique, goal learn adapted to the organization community's wishes, 7 Measures of Success offers empirical information and 7 good fortune elements universal between visionary nonprofits. flip your company from usual to striking and realize how to:
- Inspire a shopper service-oriented culture
- Align services and products along with your mission
- Process suggestions from individuals and use the information to bring results
- Take activities that place your company to conform quickly
Without query, this can be a must-read ebook for all degrees of organization professionals.
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Additional resources for 7 measures of success : what remarkable associations do that others don't
As co-manager of the program, NACo works with a volunteer advisory group to identify and evaluate the products offered and oversees the competitive bid process to select suppliers. ) To market GPA, NACo partners with state associations of counties. NACo estimates that local agencies save approximately 20 percent on their purchases by using the program; in 2011, GPA offered 22 product lines and registered nearly $2 billion in sales. In addition, NACo offers a supplemental retirement program for county employees, debt-collection services, a human resources consulting service program for employment-related background checks, ◆ ◆ ◆ ◆ ◆ ◆ ◆ D E M O N S T R AT E D V A L U E A simple request from a member—“Tell me more about what the association does”—prompted the National Association of Counties (NACo) to begin producing a Participation and Membership Beneﬁts Report to accompany its annual dues statement.
GOING THE EXTRA MILE FOR MEMBERS An analysis of membership acquisition and retention numbers shows that the Ohio Society of CPAs (OSCPA) has not suffered wide swings in membership or in participation, even during periods of professional or economic upheaval, when it chooses to give away more services to members. OSCPA even gives away a full year of beneﬁts, in the form of a complimentary membership, to each person who passes the state CPA exam. To remind members that the association is designed to meet their professional needs, OSCPA goes to extraordinary lengths with its retention efforts.
Have fun: Enjoy our professional life. 5. We thrive in a supportive organization that… • Is based upon trust and mutual respect. • Facilitates opportunities to learn and grow. • Provides the necessary tools and information to do our job. • Treats people fairly. • Helps us feel that we make a difference and rewards contributions. • Applauds innovation and reasonable risk-taking. C OM M I T M E N T T O PURPOSE 13 entire culture—around assessing and fulfilling members’ needs and expectations. This unity of focus permeates the entire organization.